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Our servicesSuperior service at every stepSparesWhether for service or repair, we stock a complete range of genuine spare parts for all of our products. Most parts are available for next-day delivery, and we even stock spares for at least 10 years after a product has been discontinued.For advice on choosing the right part or to place an order, call us on:UK 0344 871 1540Ireland 01 459 0870 Or email us on:parts.orders@baxi.co.ukBIM/CAD literature libraryDesigned to help specifiers and contractors get the most out of our systems. Featuring specification guides, installation manuals, technical datasheets, Build Information Modelling (BIM) files and a vast range of both 2D and 3D CAD drawings %u2013 all easily downloadable from our product brand websites.Expert technical advice and supportWe offer out-of-hours engineer support that%u2019s dedicated to Remeha, Andrews Water Heaters and Potterton Commercial customers. For expert technical advice and support, day or night: UK 0330 678 0140Ireland 01 459 0870technical@remeha.co.uk (Remeha)0345 070 1057commercial.tech@baxi.co.uk (Andrews Water Heatersor Potterton Commercial)For everything else, our extensive online resources provide a wealth of information and guidance, 24/7.Cascade kits We offer a range of standard or bespoke cascade kits for both floor-standing and wall-hung arrangements.Depending on the project%u2019s requirements, they arrive complete with a floor-mounted frame, fully-insulated hydraulic pipework, low loss headers or plate heat exchangers.AccessoriesA full range of accessories is available to complement our equipment. Accessories include:%u2022 Controls%u2022 Flue kits%u2022 Plate heat exchangers%u2022 Buffer vessels%u2022 Low loss headers%u2022 Pressurisation units%u2022 Condensate treatmentFor more information on our cascade kits please visit: www.baxi.co.uk/commercial/our-solutions/cascades-and-rig-systemsOur services 113